Privacy Policy

Almakeen Al Amin Travel Management Establishment places great importance on protecting the privacy of our clients and visitors to our website. This policy aims to clarify the nature of the data we collect, the reasons for collecting it, how it is used and protected, as well as to explain your rights regarding your personal data.

First: Data We Collect

We may collect the following data when you use our website or services:

Personal Data: such as name, email, phone number, and payment information when completing bookings or subscribing to our services.
Technical Data: such as Internet Protocol (IP) address, browser type, operating system, and date and time of access to the website.
Media: when uploading images to the website, please ensure they do not contain geographic location data (EXIF GPS) to prevent extraction by others.
Cookies: we use them to facilitate browsing, remember login details, and analyze visitor behavior to improve our services.
Embedded Content from Other Websites: our articles or pages may contain embedded content (such as videos, images, or articles from external websites). These websites handle your data as if you visited them directly, and may collect information about you or use third-party tracking tools.

Second: Reasons for Data Collection

We collect and use data for the following purposes:

Facilitating the provision of tourism services and bookings.
Improving user experience and personalizing content.
Communicating with clients regarding their orders or inquiries.
Complying with legal and regulatory obligations within the Kingdom of Saudi Arabia.
Enhancing security standards and preventing unlawful or fraudulent activities.

Third: Data Retention Period

Comments: we retain comments and their metadata indefinitely to facilitate automatic approval of subsequent comments.
Registered Accounts: we retain personal data associated with accounts as long as the account remains active. Users may modify or delete their data at any time (except for the username).

We commit not to retain personal data longer than necessary unless required for legal or regulatory reasons.

Fourth: Your Rights Regarding Your Data

Under applicable laws, you have the following rights:

The right to access the personal data we hold about you.
The right to request correction of your personal data if it is inaccurate or incomplete.
The right to request deletion of your personal data, unless retention is legally required.
The right to withdraw your consent to the processing of your personal data at any time, subject to the impact this may have on the continued provision of services.
The right to file a complaint with the relevant regulatory authorities if you believe your data has not been processed in accordance with the law.

Fifth: Data Sharing and Transfer

We may share some data with tourism suppliers or service providers only to the extent necessary to complete your booking or perform the requested service.
We may use external services such as electronic payment systems or spam detection tools.
We confirm that we do not sell your personal data to any third party.

Sixth: Data Protection

We apply strict technical and administrative measures to protect your data from unauthorized access, loss, or unlawful use, in compliance with Saudi laws and global data protection standards.

Seventh: Amendments to the Privacy Policy

We may update this Privacy Policy from time to time in accordance with legal requirements or to improve our services. Any significant changes will be announced on this page, and continued use of the website after updates will be considered as your acceptance of the amended policy.

Eighth: Contact Information

For any inquiry or request related to the privacy of your data, you may contact us via: Email: info@almakeen.sa
Phone: +966566220477